Term of sale

TERMS OF SALE

PAYMENTS

For all orders delivered with in the national territory, to the address indicated by the customer when the order is placed. The product value will be added to a shipping fee according to the intended destination and weight of the pack.

In the case of an expense greater than € 150 shipping throughout the country will be free.

For all orders to be delivered on foreign soil, the product value will be added to a shipping fee according to the weight and the exact location of the intended destination.

The payment can be made:

  • Credit cards using the Banca Sella system GestPay
  • PayPal
  • Online Bank Transfer
  • Traditional Bank Transfer

DELIVERY

CipressaSapori srl delivery will be directly to the address indicated by the customer at time of order, and joins the express courier SDA; ordered goods travel therefore completely the risk of CipressaSapori srl.

Depending on the area of ​​destination of the goods, for national and international territory delivery may take 2 to 5 days. Deliveries do not take place on Saturdays, Sundays and public holidays.

In the event that there are variations in delivery, you will be promptly contacted.

Upon delivery the customer must check the integrity of packages and the quantities are correct to their order and as indicated in the transport document. In case of discrepancy, report on the same document and send within seven days to comm2@cipressasapori.it.

If problem is not indicated on the shipping document, or described in these terms, it will not be taken into account. For each statement, the customer assumes full responsibility for the declaration.

 

DELIVERY AREAS

CipressaSapori srl makes deliveries throughout the National territory including islands, and to the EU with the cooperation of express courier SDA.

UNAVAILABILITY PRODUCTS

If there is limited availability of a product, CipressaSapori srl will promptly inform the customer through communication on the website of our precise numbers of purchased pieces.

CANCELLATION OF ORDERS

CipressaSapori srl has an online tool for the cancellation of the orders or alternatively by calling  phone number: +39 0183 274858 or sending an email to comm2@cipressasapori.it

RIGHT OF WITHDRAWAL

The customer has the right to terminate the agreement and return the goods within 14 days of receipt (under Legislative Decree. 06/09/05 N ° 206 as amended) giving notice to CipressaSapori Ltd by calling the phone number +39 0183 274858 or sending an email to comm2@cipressasapori.it

It is the responsibility of CipressaSapori srl to reimburse the amount paid within 30 days of notification of withdrawal by the customer. Any shipping costs incurred by the customer for the return of goods to CipressaSapori srl are reimbursed along with the price of the goods.

COMPLAINTS

Complaints or suggestions, advice, or request for information you can contact CipressaSapori srl through our email comm2@cipressasapori.it), indicating the relevant department in the company and making sure to specify your name, surname. We will respond to your every need.

CHILD PROTECTION

Children under 18 are not allowed, except under the supervision of an adult family member, to transmit orders via the online order form.

GENERAL CONDITION OF USE OF GIFT CARDS

USE OF GIFT CARDS

Alberti gift cards can only be used to purchase products on www.cipressasapori.it.

The gift card value will be deducted from the total expenditure incurred by the customer. If the total order exceeds the value of the Gift Card, the difference must be paid by the customer using one of the payment methods accepted by Cipressasapori.it.

You will be allowed to choose the amount you like by using the dropdown menu.

You can use the Gift Card just for one or more products through the tab “give the product to a friend” remember that the shipment of the products is subject to the achievement of the minimum units required for each package.

LIMITATIONS

The Gift Card and the balance thereof are valid for one year from the date of issue. The Gift Card can not be used to purchase more, can not be recredited, resold or converted into cash. The value of the Gift Card must be used in full in the course of a single order.

RISK OF LOSS

The risk of loss and ownership of a Gift Card is transferred to the buyer or the designated recipient as appropriate. We disclaim all responsibility in case of loss, theft, destruction or unauthorized use by you of the Gift Card.

LIMITATION OF LIABILITY

In case of failure of the Gift Card at customer request we take responsibility for the replacement of such a Gift Card .

GENERAL PROVISIONS

Alberti Gift Cards are issued by CipressaSapori srl.

GENERAL CONDITION OF USE OF GIFT CARDS

USE OF GIFT CARDS

Alberti gift cards can only be used to purchase products on www.cipressasapori.it.

The gift card value will be deducted from the total expenditure incurred by the customer. If the total order exceeds the value of the Gift Card, the difference must be paid by the customer using one of the payment methods accepted by Cipressasapori.it.

You will be allowed to choose the amount you like by using the dropdown menu.

You can use the Gift Card just for one or more products through the button “gives the product to a friend” recalling that the shipment of the products is subject to the achievement of the minimum units required for each package.

LIMITATIONS

The Gift Card and the balance thereof are valid for one year from the date of issue. The Gift Card can not be used to purchase more, can not be refilled, resold or converted into cash. The value of the Gift Card must be used in full in the course of a single order.

RISK OF LOSS

The risk of loss and ownership of a Gift Card is transferred to the buyer when the buyer’s electronic transmission or the designated recipient as appropriate. We disclaim all responsibility in case of loss, theft, destruction or unauthorized use by you of the Gift Card.

LIMITATION OF LIABILITY

In case of failure of the Gift Card you can only ask, and we will be solely responsible for the replacement of such Gift Card.

GENERAL PROVISIONS

Gift Cards Alberti are issued by CipressaSapori srl.

ASSISTENZA

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